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How Does It Work?

How Does It Work?

How Does It Work?

Imagine This

You wake up one morning with sudden cold-like symptoms: stuffy nose, cough, congestion. You have trouble getting an appointment with your existing doctor and you don't want to miss time at work by sitting in an urgent care or ER waiting room. What to do?

Complete medical history

The member completes their medical history when setting up their Telemedicine account to ensure this information is available when they request a consultation.

Contact telemedicine provider

The member simply logs into their account or calls 24/7/365, to request either a telephone or video consultation.

Talk with a doctor

A U.S. board-certified physician licensed in the member's state reviews the patient's medical history and provides a consultation, just like an in-person visit.

Resolve the issues

The physician recommends the right treatment for their medical issue. If a prescription is necessary, it is sent to the member's pharmacy of choice.


At the end of every call, the doctor will ask if he's answered all of your questions, and we'll follow up to make sure you're delighted with the service. With your permission, they can even send a record of your encounter to your current doctor.

The best part of our telemedicine benefit is that there is no limit to usage and NO additional consultation fees.

Your membership is effective upon receipt of membership materials.

This is not insurance nor is it intended to replace insurance. This discount card program contains a 30 day cancellation period. The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CMR 5.00. This plan provides discounts at certain healthcare providers for medical services. This plan does not make payments directly to the providers of medical services. Pharmacy discounts range from 10% to 85% on most medications. The plan member is obligated to pay for all healthcare services but will receive a discount from those healthcare providers who have contracted with the discount plan organization. For a full list of disclosures, please click here. | Terms and Conditions | Discount Medical Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 671309, Dallas, TX 75367-1309.