You wake up one morning with sudden cold-like symptoms: stuffy nose, cough, congestion. You have trouble getting an appointment with your existing doctor and you don't want to miss time at work by sitting in an urgent care or ER waiting room. What to do?
Complete medical history
The member completes their medical history when setting up their Telemedicine account to ensure this information is available when they request a consultation.
Contact telemedicine provider
The member simply logs into their account or calls 24/7/365, to request either a telephone or video consultation.
Talk with a doctor
A U.S. board-certified physician licensed in the member's state reviews the patient's medical history and provides a consultation, just like an in-person visit.
Resolve the issues
The physician recommends the right treatment for their medical issue. If a prescription is necessary, it is sent to the member's pharmacy of choice.
At the end of every call, the doctor will ask if he's answered all of your questions, and we'll follow up to make sure you're delighted with the service. With your permission, they can even send a record of your encounter to your current doctor.
The best part of our telemedicine benefit is that there is no limit to usage and NO additional consultation fees.